Return Policy

Supermercat Llorca offers its customers a 14-day return policy, starting from the date of receipt of the order. During this period, customers can return products they are not satisfied with, free of charge.

**To return a product, customers must follow the following steps:* 1.

* 1. Contact Supermercat Llorca by telephone at 611532499 or by email at hola@elsuper.eu.

2. Indicate the reason for the return.

3. Return the product in its original packaging, in perfect condition and with all the accessories.

Returned products will be accepted if the following conditions are met:** ** * The product must be in perfect condition.

* The product must be in perfect condition, without damage or signs of use.

* The product must be in its original packaging, with all accessories.

* The customer must provide the order number and the reason for the return.

**Once the returned product has been received, Supermercat Llorca will proceed to check it. If the product complies with the return conditions, Supermercat Llorca will proceed to refund the amount paid for the product, using the same payment method used to make the purchase.

Returns will not be accepted for the following products:** ** * Perishable food products.

* Perishable food products.

* Personalised products or products adapted to the customer's needs.

*Products that have been opened or used.